Customer Service

We strive to make your shopping experience a simple and enjoyable one, but please feel free to contact us with any questions or problems you may have!

 

Ordering Information

Orders placed online, or by fax or phone, may be paid by credit card – We accept Visa, Mastercard, American Express and Discover. Orders placed by credit card must be shipped to the credit card billing address, except when being shipped to a military, fire/police department, or university address. Shipment to any other address or person, other than the credit card holder, may require ID documentation, an emailed or faxed copy of the cardholder’s driver's license and credit card (last 4 digits of the card number and cardholder name left visible, please). For high-valued orders, ID documentation or prepayment by money order or Western Union money transfer, may be requested.

Toll Free Number: 877-540-8795
Local Number: 407-574-2433
Fax: 800-854-1930
Fax: 407-641-9613

Business Hours: Monday - Thursday 9:00am - 5:00pm / Friday 8:00am - 4:00pm (Eastern Standard Time)

Orders placed by mail may be paid by check, money order, or credit card.

If you would like to place a mail order, please print our Order Form

Mail orders to:

EXIT 10 INC
SOUTHORD® LOCKSMITH TOOLS
100 HIGHLINE DR STE 116
LONGWOOD FL 32750

We do not sell to minors – PLEASE INCLUCE PROOF OF AGE WITH ORDERING BY MAIL, ie. a copy of drivers license or passport.

Military | Law Enforcement | Firefighter 15% Discount - Click Here!